Research on the Influencing Factors of the Application Intention and Behavior of the National Smart Education Platform for Primary and Secondary Schools

Abstract

The National Smart Education Platform for Primary and Secondary Schools represents a national strategy to advance the digital transformation of education and enhance the quality of basic education. An in-depth exploration and analysis of the factors influencing the application of this platform by teachers are critical for educational administrators and practitioners to fully realize its potential. This study integrates the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Information Systems Success Model (ISSM), employing Structural Equation Modeling (SEM) and fuzzy-set Qualitative Comparative Analysis (fsQCA) to empirically investigate the influencing factors and their combined effects on teachers' platform application behaviors. SEM results reveal that platform services, performance expectancy, social influence, facilitating conditions, and application intention are key determinants of teachers' application behaviors, with significantly heterogeneous mechanisms and notable individual differences. The fsQCA analysis identifies four pathways leading to high application intention among teachers and three pathways driving high application behaviors, which corroborate the SEM findings. Finally, the study proposes strategies to optimize teachers' utilization of the platform and improve its application efficacy.